Onboarding apprentices without answering the same question ten times
Two new apprentices start in August. The same tasks get explained again every year — and whoever has time explains them a little differently.
The trainer becomes the help desk. What was shown in the first year gets asked again in the second.
- Last year's apprentice writes the task up as a guide, with photos and markup.
- The trainer comments on the step, she revises, he approves — with name and date.
- New apprentices find the guide via search and only ask about what's missing.