Capture and document a service
The installer is at a customer's heat pump he last saw a year ago. The guide is back at the office — or in the head of the colleague who installed it.
A call to the office, searching the manufacturer's manual, at worst a second appointment. What was done ends up on a scrap of paper.
- On the first visit, capture the procedure on the phone: photos of the system, text dictated.
- At the office, add arrows, check and approve. If you like, a QR sticker goes on the system.
- The next service is ticked off as a checklist — with photos and a signature as a PDF record.