For IT service providers

Customer know-how doesn’t belong on the technician’s desktop.

Bring in old Word and PDF guides, organise them by customer, search every word — and document recurring jobs with a checklist and photos.

Try it free for 14 days→ All features

No credit card · ends on its own · nothing gets deleted

From the desktop to the customer.

  1. 01Bring it in

    Upload old Word files, several at once. The wording stays as it was.

  2. 02Organise

    One folder per customer, one template with your logo for everything that goes out.

  3. 03Find

    One word is enough: search inside the content, across all customers, with the spot in the text.

  4. 04Document

    Tick off recurring jobs at the customer’s as a checklist, with photos — as a PDF record.

What this looks like for IT service providers.

Customer documentation that holds up at handover

The situation

A technician has looked after a customer for years. His knowledge lives in Word files on his laptop. He's on holiday when the customer's switch fails.

Today

A colleague searches for «network_final_v3.docx» — or calls the technician on holiday.

With SkriDoc
  1. The Word files are imported, one folder per customer.
  2. What has been checked gets approved. Drafts are clearly marked as drafts.
  3. The colleague finds the guide via search — or via the QR sticker in the network cabinet.

Write recurring setups down properly, once

The situation

New laptop, printer, mail account: every week at a different customer, and every time a little differently.

Today

Every technician does it their own way. Small things get forgotten, and the customer notices.

With SkriDoc
  1. Write it once as a guide with marked-up screenshots, redacting passwords on the images.
  2. Approve it — from then on the whole team works from that version.
  3. Copy and adapt it per customer, and hand it over as a PDF in your template.

Guide: How to write work instructions

What you need for it.

No construction kit, no add-on modules. Whatever your plan can do, it can do from day one.

Word or PDF in, guide out

Word, PDF, Markdown, plain text or pasted from OneNote and Confluence. Before saving, you see a report.

Search inside the content

Every step in every folder. Hits sorted by folder — that is, by customer.

Checklists with proof

Tick off, values, photos, signature. Via link with a code, even to the customer — every run as a PDF.

from Business
Share links

Give a customer a guide via link, without them needing an account. Switch it off with one click.

from Pro
Your template, your logo

The PDF and the Word document for the customer look like your company.

from Pro
Redact on the image

Password, IP address, serial number: blank them out right on the screenshot.

Prices in CHF · card or TWINT

A seat costs CHF 9. Whether five or twenty.

For IT service providers, Business is the right fit: checklists, QR codes and a shared team, plus up to 50 readers for free. If you work alone, Pro with share links and your own template is enough.

Free

0forever
  • 3 documentations
  • 100 MB storage
  • 10 AI requests per month
  • Import and full-text search
  • PDF with watermark
Start for free

Pro

12per month · 120 per year
  • Unlimited documentations
  • 5 GB storage
  • 100 AI requests per month
  • Word export and share links
  • Your own design templates
Choose Pro

Business

45per month · 450 per year
  • 5 seats included, each additional CHF 9
  • Up to 50 readers free
  • 50 GB storage
  • 300 AI requests per user and month
  • Checklists and acknowledgements with proof
  • QR codes, roles, comments
Try 14 days

Your own SkriDoc

On your own server

On requestbilled annually by invoice
  • Your own server in Switzerland, just for your company
  • Setup, configuration, your own address
  • Updates, backups and monitoring by us
  • Seats as agreed
Send a request

The trial runs for 14 days on the Business plan. No credit card, ends on its own, nothing gets deleted.

Questions we hear a lot.

Can I give the guides to my customer?
Yes. As PDF or Word in your template, or from Pro as a share link that you can switch off at any time. The customer doesn’t need an account.
Whoever scans the code in the server room — do they see everything?
No. A sticker only opens the approved guides you have assigned to that station. Never drafts or comments. With an access code, only those who know it can read.
Our old guides contain passwords. Now what?
Before saving, the import shows a report and flags passages that look like passwords with “Please check”. On images, you redact directly in the editor.
And if we hand over a customer?
One click, everything as a ZIP: guides as PDF, images in original size, texts as Markdown. On every plan.

→ All questions on the home page

Get your guides off the desktops.

Upload a Word or PDF file today and see in the preview what it turns into. Or take the guide someone has to explain this week anyway.

Try it free for 14 days→ I already have an account

No credit card · ends on its own · nothing gets deleted